Our Privacy Policy

1. What Information We Collect

When you request a quote or contact us for a repair, we only ask for the basics needed to get the job done:

• Your name and business name.
• Your contact details (email address and phone number).
• Your business location (so we know where to send our repair trucks).
• Photos and details of the broken sign you submit through our quote form.

2. How We Use Your Information

We use your details simply to do our jobs effectively. This includes:

• Reviewing the photos of your sign to provide a fast, accurate repair quote.
• Contacting you to schedule maintenance services or update you on our arrival time.
• Sending you invoices and processing payments for completed work.

3. We Don’t Sell Your Data

We are in the business of fixing commercial signs, not selling data. We will never sell, rent, or trade your personal or business information to third-party marketers.

We only share information with trusted partners when it is absolutely necessary to run our business (like our secure payment processors or our website hosting platform).

4. Keeping Your Details Safe

We take reasonable, common-sense steps to keep your contact information and business details secure. Once your repair is complete, your information remains safely stored in our system purely for your future convenience, in case you need our services again or want a record of past repairs.

5. Website Cookies

Like almost every website, we use basic "cookies" to help our website run smoothly and to see how visitors interact with our pages. This helps us understand what is working and how we can make our quote process even easier for you.

6. Your Options

If you ever want us to update your contact details or remove your information from our system after a job is completed, just let us know. We are happy to take care of it.